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Fox & Co Plumbing & Heating
Woodland Rise
Muswell Hill
London
N10 3UG
020 8883 2223 (Office)
07958 500 900 (Mobile)
020 8372 6043 (Fax)
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Answering Calls 2

I have purchased an annoying little contraption to stick into my ear in order to please both existing customers and future ones.

I will, for my customers sake, continue looking like an idiot with a giant oblong earwig crawling out from my ear. Who says tradesmen don't suffer for their trade!

In a previous blog I explained how it was difficult to answer my phone when working, especially when on a callout with the clock ticking and the customer in avid attendance.

I am pleased to report I seem to have found a way to address the issue. The earpiece, which takes some getting used to, now allows me to automatically answer incoming calls whilst working. Much as I hate to say it, the device is extremely useful. I only wish I had some hair so I could hide it and not look like a poseur!

Telephone Calls: Why Tradesmen Don't Always Answer.

Apologies for the delay. There are many reasons why workmen don't always answer their mobiles. In my case it is usually because I am in a clients home and in the middle of a delicate job, other reasons include:
Hands are filthy.
Nowhere near the phone.
Can't hear the phone due to the roar of drills etc.
Under pressure to finish the job.
Received too many calls already.
In a clients home and being paid by the hour, Client will be unhappy if too much time is spent answering calls at their expense.

That's just a few. In my case a client can always call the landline number and be answered immediately in person any time between 7.30am - 5.30pm
After 5.30pm until midnight the phone is usually answered in person with the the occasional machine pickup.