We returned to the property yesterday, armed with 8 pairs of replacement balances and had them all fitted in four hours. The job did need two handymen, due to the shear weight of the windows, but the job could not have gone smoother.
In the end we left a very happy landlord and a relieved flat of tenants who had been complaining about the windows not working since the summer.
It felt good to succeed where five others had failed to even try......now that's Silver Service.







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