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Apologies for the delay. There are many reasons why workmen don't always answer their mobiles. In my case it is usually because I am in a clients home and in the middle of a delicate job, other reasons include: Hands are filthy. Nowhere near the phone. Can't hear the phone due to the roar of drills etc. Under pressure to finish the job. Received too many calls already. In a clients home and being paid by the hour, Client will be unhappy if too much time is spent answering calls at their expense. That's just a few. In my case a client can always call the landline number and be answered immediately in person any time between 7.30am - 5.30pm After 5.30pm until midnight the phone is usually answered in person with the the occasional machine pickup.

The first quarter of the year has seen us busier than last year which is a good thing. Despite the mild weather boiler installations are slightly up on last year. Saniflo repairs always seem to come in threes and then die down for a few weeks, odd that. i have also been attending a series of training days at Worcester, Vaillant, Potterton and Ariston as well as a top up on controls and wiring at Honeywell. I find it surprising that other engineers see it as a waste of a days money and don't update their knowledge as new boilers come onto the market. I also like having a break from the stress of making/answering 50-70 calls a day whilst working, I should add. It's also a chance to express ideas and ask questions and learn about the boilers from the experts.